We’re Committed to Quality

Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have put in place systems and procedures to support us in our aim of total customer satisfaction and continuous improvement throughout our business. These systems include mechanisms for regular gathering and monitoring of customer feedback; training and development for our employees; regular audit of our internal processes; measurable quality objectives which reflect our business aims; and management reviews of audit results, customer feedback and complaints.

Quality Management

Health & Safety Management

With Us, It’s Health & Safety First

At Acciva Energy, we are committed to adhering to the highest health and safety standards. We are committed to providing and maintaining a safe and healthy workplace for all our workers, customers, stakeholders and the general public. We routinely establish and implement Health & Safety strategies, policies and procedures that will help to reduce risk and ensure we meet legal requirements, and have robust reporting systems embedded through all levels.

We’re Committed to Zero Injuries, Illnesses, and Incidents

We believe that all injuries and occupational illnesses, as well as safety and environmental incidents, are preventable, and are committed to a goal of zero for all of them. We always assess the health and safety impacts of our operations, and maintain all our facilities and transportation equipment so they are safe, secure and acceptable to industry standards.

We constantly analyse security threats and risks

Our facilities often store and transport large volumes of valuable and potentially hazardous liquids. To prevent theft, vandalism and even terrorism, we continuously identify and analyse security threats. Based on this risk evaluation, each of our storage facilities and equipment is equipped with countermeasures
that include fencing and physical security guards. An important part of our security philosophy is the thorough training and supervision of all third parties (e.g. truck drivers, contractors, fitters etc) who work for us.

Our security procedures and guidelines are integrated into daily operations activities so that they support the business. Security activities are closely coordinated with other business functions, including Legal, Internal Audit, Safety and Health, Human Resources and Communications.

Security Management

The Environment

We love and protect “Green”

Protecting the environment is a high priority in all our activities. We monitor and continuously reduce our emissions, as well as our waste generation. We are committed to the efficient and responsible use of energy and materials. All our activities comply with all applicable laws, regulations and ethical standards,
and we focus our efforts on preventing environmental damage and on quickly, purposefully responding to emergency situations.

We believe that there’s no conflict between economic prosperity and environmental stewardship. In fact, the two are actually mutually dependent upon each other. That is why we embrace sustainability as a key to our economic future, and consider the environment one of our key stakeholders